🌐
Google Chrome
Fast browser setup for everyday browsing, Google account sync, extensions, and default browser configuration.
- Download from Google’s Chrome page.
- Run installer as normal user or admin if required.
- Set default browser only if the customer approves.
- Remove suspicious extensions and check updates.
🦊
Mozilla Firefox
Privacy-focused browser option with bookmarks import, password import, extensions, and automatic updates.
- Download from Firefox.com.
- Import bookmarks/passwords if switching browsers.
- Set privacy preferences and home page.
- Test common sites and PDF opening.
📄
Adobe Acrobat Reader
PDF viewing, printing, comments, browser PDF handoff, and default PDF app setup.
- Download from Adobe Reader page.
- Review optional offers before installing.
- Set as default PDF app if requested.
- Open a sample PDF and print test page.
📦
7-Zip
ZIP/RAR/7z extraction, archive creation, right-click menu setup, and high-compression file handling.
- Use the official 7-zip.org domain.
- Choose x64 for most modern Windows PCs.
- Associate common archive formats if useful.
- Never extract unknown archives into system folders.
🎬
VLC Media Player
Reliable media playback for many video/audio formats, subtitles, discs, and local media testing.
- Download from VideoLAN.
- Choose recommended components.
- Set media associations only with customer approval.
- Test video, audio, and subtitles.
🧾
LibreOffice
Free office suite for documents, spreadsheets, presentations, and basic Microsoft Office file compatibility.
- Download from LibreOffice.org.
- Install standard suite components.
- Choose whether to save in ODF or Microsoft formats.
- Pin Writer/Calc/Impress for easy access.
💼
Microsoft 365 / Office
Install, sign in, activate, and update Office apps using the license account or organization account.
- Sign in with the licensed Microsoft account.
- Install from Microsoft’s account/services page or support flow.
- Open Word to activate and accept license.
- Run Office Update from any Office app.
🎥
Zoom Workplace
Meetings, camera, microphone, speakers, sign-in, update, and test-call configuration.
- Download from Zoom Download Center.
- Sign in if customer uses an account.
- Test speaker, microphone, and camera.
- Configure background and update settings.
🧑🔧
AnyDesk
Remote support client for controlled access when the customer authorizes a session.
- Download from AnyDesk.com.
- Install only if remote support is needed.
- Do not share access codes with unknown callers.
- Use unattended access only with strong security.
🤝
TeamViewer
Remote support, QuickSupport, and device access for approved customer assistance.
- Download from TeamViewer’s Windows page.
- Choose QuickSupport for receiving help.
- Never give access to suspicious callers.
- Close the session after support is complete.
⌨️
Visual Studio Code
Code editor setup for web projects, extensions, Git integration, terminal, and developer workflows.
- Download from code.visualstudio.com.
- Choose User Installer for most individual PCs.
- Add extensions only from trusted publishers.
- Configure autosave, terminal, and Git.
🖨️
Printer and scanner drivers
HP, Canon, Epson, Brother, Lenovo, Dell and other driver setup should come from the maker’s support page.
- Find exact printer or PC model.
- Download from manufacturer support page.
- Avoid fake driver-update utilities.
- Print and scan a test page after setup.